How Your Account Data Is Used
Our Privacy Policy covers the data created when you open an account, verify your phone, sign in, browse the lobby and contact support. We use those records to provide account access, check wallet status and investigate unusual sign-in or payment activity. A DANA, OVO, GoPay or
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QRIS reference may be kept with the related account record so we can match a receipt or status question to the right request. We may also receive device, browser and cookie data needed to keep sessions working. Where local law permits, we process data for the
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services you request; access and eligibility depends on local law. We do not ask you to send private payment credentials through an open chat. Use the account contact path when you need a data question handled securely.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.